These Terms and Conditions govern access to and use of the Hotel María Gloria website. By using this site you accept these terms.
Online bookings are made through the hotel’s official booking engine, operated by SiteMinder (direct-book.com), which the “Book” buttons on this website lead to. You can also book through our official channels (WhatsApp, phone or front desk). All bookings are subject to availability and you must provide truthful and complete information. Prices shown on this website are for reference; the valid rate is the one shown in the booking engine at the time of booking.
Payment conditions (online or at the hotel, deposits and payment methods) depend on the selected rate and are shown in the booking engine before confirming. Online payments are securely processed by SiteMinder and its payment providers; the hotel does not store card data on this website.
Cancellation and modification policies depend on the booked rate and are shown in the booking engine and in the confirmation email. To cancel or modify, use the link in your confirmation email or write to us on WhatsApp.
Personal data is processed in accordance with our Personal Data Processing and Cookie Policy and Colombian Law 1581 of 2012.
The hotel is not responsible for temporary interruptions of the website, technical errors, or damages arising from the misuse of information by third parties. Guests are responsible for the proper use of the facilities during their stay.
The hotel reserves the right to modify these terms and conditions at any time. Modifications will take effect from the moment they are published on this website.
If you have questions or comments about these terms, you can write to us at info@hotelmariagloria.com or call us at +57 311 5902014.